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Community

Hidden Point Studio • BeaconWP Community

Community

The central discussion area for BeaconWP users, builders, founders, testers, and customers. Find the right forum, ask product questions, review updates, share feedback, and help shape the BeaconWP ecosystem.

Access Level

BeaconWP users, members, module buyers, founders, developers, and approved accounts.

Best For

General discussion, product questions, updates, feedback, and community direction.

Support Style

Community-first help, with private support for account, billing, and license issues.

Community Goal

Help users build better WordPress sites and help BeaconWP improve through real feedback.

BeaconWP Forum General BeaconWP support, setup questions, module issues, and product discussion. Founder / Member Hub Private founder updates, roadmap input, customer resources, and protected member links. Roadmap Review product direction, launch priorities, module progress, and future platform plans. Support Use direct support for account, billing, license, customer, and sensitive technical issues.

Use Community For

  • General BeaconWP discussion
  • Product feedback and suggestions
  • Module and theme pack questions
  • Sharing build ideas and use cases
  • Finding the right support area

Before Posting

Pick the most relevant forum when possible. For support questions, include the product name, version number, WordPress version, screenshots, steps to reproduce, and what you expected to happen.

Private Issues

Do not post billing issues, license keys, API keys, client credentials, Stripe details, or private customer information. Use direct support for anything sensitive.

Security Reminder

Never post secrets, credentials, private customer data, webhook secrets, signing keys, production logs, or billing details in a community thread.

Start in the Right Place

Community is the main lobby. For faster help, use the forum that matches your access level, product, module, or role.

Recommended Topic Format

  • What product or module this relates to
  • What you are trying to do
  • What you already tried
  • What happened
  • What you expected instead
  • Screenshot or error text if available

Posting Basics

Keep topics clear, use one issue per thread when possible, and include screenshots or error text when they help explain the problem.

Community Forum

Community Discussion

Ask general questions, share feedback, discuss product direction, and find the right place for BeaconWP support or deeper technical conversations.

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